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Quality: Total Customer Service

By Lynda King Taylor

Business Market Management: Understanding, Creating and Delivering Value: International Edition

By James C. Anderson, Jr., James A. Narus

Successful Large Account Management: How to Hold on to Your Most Important Customers and Turn Them into Long-Term Assets

By N/A Miller Miller Heiman, Tad Tuleja, Robert B Miller, Stephen E Heiman

The DNA of Customer Experience: How Emotions Drive Value

By C. Shaw

Managing Major Accounts: Shaping and Exploiting Your Firm's Intangible Assets

By Chris Steward

Marketing Plan: A Pictorial Guide for Managers: A pictorial guide for managers

By Malcolm McDonald (Until recently, Professor of Marketing and Deputy Director of Cranfield School of Management and formerly Marketing Director of Canada Dry, UK), Peter Morris (Illustrator and designer of educational and training material)

Promoting Fashion

By Barbara Graham, Caline Anouti

Marketing Hospitality

By Tom Powers

How to Win Profitable Business

By Tom Cannon

Marketing Strategy: A Decision-Focused Approach

By Orville Walker, John Mullins

The Marketing Book

By Michael J. Baker

Effective Promotional Planning for E-Business: A Practical Guide to Planning and Implementing a Promotional Plan That Works!

By Cathy Ace

Cim Diploma - Paper 9: Integrated Marketing Communications: Study Text (2002)

By BPP

Services Marketing: Text and Cases

By Steve Baron, Kim Harris

Marketing Communications: engagement, strategies and practice

By Chris Fill

Coaching for Careers: A Practical Guide for Coaches

By Jenny Rogers

Monet By Himself

By Claude Monet, Richard Kendall

Marketing Fundamentals

By Maggie Jones

Import/Export: How to Get Started in International Trade

By Carl Nelson

Understanding Management: Social Science Foundations: The Social Science Foundations

By Willman, Paul

Organising A Conference 3rd Edition: How to Run a Successful Event

By Pauline Appleby

Retail Disruptors: The Spectacular Rise and Impact of the Hard Discounters

By Steenkamp, Jan-Benedict, Sloot, Laurens

Value Proposition Design: How to Create Products and Services Customers Want (The Strategyzer Series)

By Osterwalder, Alexander, Pigneur, Yves, Bernarda, Gregory, Smith, Alan, Papadakos, Trish

Strategic Performance Management

By Bernard Marr, Dina Gray

Brilliant Selling

By Tom Bird, Jeremy Cassell

Kellogg on Marketing 2e

By A Tybout