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Call Centre Management

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The Goddess Guide

By Scanlon, Gisèle

The Little Drummer Girl: Now a BBC series

By Carré, John le

The 22 Immutable Laws Of Marketing

By Ries, Al, Trout, Jack

Talking to Strangers: The Adventures of a Life Insurance Salesman

By Rosengard, Peter

Brilliant Selling: What the best salespeople know, do and say

By Cassell, Jeremy, Bird, Tom

The Sponsorship Handbook: Essential Tools, Tips and Techniques for Sponsors and Sponsorship Seekers

By Fenton, WILLIAM, Collett, Pippa

Culting Of Brands, The

By Atkin, Douglas

Zara and her Sisters: The Story of the World’s Largest Clothing Retailer

By Badia, E.

Official Guide to Success (Panther Bks.)

By Hopkins, Tom

Russia in the Nineteenth Century: Autocracy, Reform, and Social Change, 1814-1914 (New Russian History)

By Polunov, A. I. U., Owen, Thomas C., Zakharova, L. G.

Get Clients Now!: A 28-Day Marketing Program for Professionals, Consultants, and Coaches

By Hayden, C.J.

Successful Large Account Management: How to Hold on to Your Most Important Customers and Turn Them into Long Term Assets

By Miller Heiman

Successful Marketing in a week, 2nd edn (IAW)

By Davies, Barry, Eric

Critical Dispositions: Evidence and Expertise in Education

By Dimitriadis, Greg

The Secret Pilgrim: John le Carré (Penguin Modern Classics)

By Le Carré, John

Got Your Attention?: How to Create Intrigue and Connect with Anyone (UK PROFESSIONAL BUSINESS Management / Business)

By Sam Horn

Meeting Customer Needs (CMI Open Learning Programme)

By Smith, Ian

Pitching Ideas: Make People Fall in Love with your Ideas

By van Geel, Jeroen

One Night @ the Call Center

By Bhagat Chetan

The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million

By Roberge, Mark

This Changes Everything: Capitalism vs. the Climate

By Klein, Naomi

Close the Deal: The Simple Effective Way to Closing Sales

By Brooks, Larry

Handling Publicity the Right Way (Right Way S.)

By Venables, John

Make That Call ! (Creating Success, 69)

By Maitland, Iain

Our Game: John le Carré (Penguin Modern Classics)

By Carré, John le

How to Master the Art of Selling

By Hopkins, Tom

Omnichannel Retail: How to build winning stores in a digital world

By Mason, Tim, Knights, Miya

Hooked: How to Build Habit-Forming Products

By Nir Eyal

Managing a Sales Team: Techniques for Field Sales-managers

By Neil R. Sweeney

Guerrilla Trade Show Selling: New Unconventional Weapons and Tactics to Meet More People, Get More Leads, and Close More Sales

By Jay Conrad Levinson, Mark S. A. Smith, Orvel Ray Wilson