books by subject
Call Centre Management

The Goddess Guide

The Little Drummer Girl: Now a BBC series

The 22 Immutable Laws Of Marketing

Talking to Strangers: The Adventures of a Life Insurance Salesman

Brilliant Selling: What the best salespeople know, do and say

The Sponsorship Handbook: Essential Tools, Tips and Techniques for Sponsors and Sponsorship Seekers

Culting Of Brands, The

Zara and her Sisters: The Story of the World’s Largest Clothing Retailer

Official Guide to Success (Panther Bks.)

Russia in the Nineteenth Century: Autocracy, Reform, and Social Change, 1814-1914 (New Russian History)

Get Clients Now!: A 28-Day Marketing Program for Professionals, Consultants, and Coaches

Successful Large Account Management: How to Hold on to Your Most Important Customers and Turn Them into Long Term Assets

Successful Marketing in a week, 2nd edn (IAW)

Critical Dispositions: Evidence and Expertise in Education

The Secret Pilgrim: John le Carré (Penguin Modern Classics)

Got Your Attention?: How to Create Intrigue and Connect with Anyone (UK PROFESSIONAL BUSINESS Management / Business)

Meeting Customer Needs (CMI Open Learning Programme)

Pitching Ideas: Make People Fall in Love with your Ideas

One Night @ the Call Center

The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million

This Changes Everything: Capitalism vs. the Climate

Close the Deal: The Simple Effective Way to Closing Sales

Handling Publicity the Right Way (Right Way S.)

Make That Call ! (Creating Success, 69)

Our Game: John le Carré (Penguin Modern Classics)

How to Master the Art of Selling

Omnichannel Retail: How to build winning stores in a digital world

Hooked: How to Build Habit-Forming Products

Managing a Sales Team: Techniques for Field Sales-managers
