books by subject
Call Centre Management

The Case for Creativity: Three Decades Evidence of the Link Between Imaginative Marketing and Commercial Success

Measuring the Success of Your Website: A Custom-Centric Approach to Website Management

Selling With Integrity

Focus: The Future of Your Company Depends On It

Strategic Marketing: A Practical Approach

Marketing for Hospitality and Tourism, Global Edition

Neonatology: Management, Procedures, On-Call Problems, Diseases, and Drugs, Fifth Edition

It's Not How Good You Are, It's How Good You Want to Be: The world's best-selling book by Paul Arden

Tourism Marketing: A Collaborative Approach

Instructor's Edition: International Edition

Maigret and the Killer: Inspector Maigret #70

White Fang (Collins Classics)

The Mind/Body Prescription

The Seven Keys to Managing Strategic Accounts

Marketing Plan: A Practitioner's Guide

International Marketing

How to sell with NLP: The Powerful Way to Guarantee Your Sales Success

The Big Book of Sales Games

The New Strategic Selling: The Unique Sales System Proven Successful by the World's Best Companies

The Fun Factor: Games, Sales Contests and Activities that Make Work Fun and Get Results

The Kim Kardashian Principle

The Marketing Edge

Customer Service: How to Achieve Total Customer Satisfaction

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

Sales Excellence Pocketbook: Sales Excellence Pocketbook

The Handbook of Professional Selling and Sales Negotiation

One to One Fieldbook: A Complete Toolkit for Implementing Tool Marketing

Sales Letters that Sell

Soft Sell: The New Art of Persuasion, Self-Empowerment, and Relationships
