books by subject
Call Centre Management

The Marketer's Handbook: Reassessing Marketing Techniques for Modern Business

Corporate Reputation, Brand and Communication

Ise Marketing Principles and Best Practice

International Marketing Strategy

Marketing Plans: How to Prepare Them, How to Use Them

Marketing: A Behavioural Analysis

Good Business: Your World Needs You

Traction: How Any Startup Can Achieve Explosive Customer Growth

Direct and Database Marketing: Targeting Interaction Control and Continuity

Marketing Tourism Products: Concepts, Issues, Cases

The Marketing Director's Handbook: The Definitive Guide to Superior Marketing for Business and Boardroom Success: Volume 1

Wally Olins on Branding

Commonsense Marketing for Non-marketers: Straightforward Techniques for Spectacular Results

Power Selling

Against the Third Way: An Anti-Capitalist Critique

E–Mail Marketing For Dummies

The Maverick Selling Method: Simplifying the Complex Sale

Fashion Brands: Branding Style from Armani to Zara

Fashion Marketing

Strategic Brand Management: United States Edition

It's Not About Size: Bigger Brands for Smaller Businesses

Customer is King: How to Exceed Their Expectations

Do Something Different: Proven Marketing Techniques to Transform Your Business

The Marketing Audit: Translating Marketing Theory into Practice

Flip the Funnel: How to Use Existing Customers to Gain New Ones

Packaging Design: Smith and Milton (Issues in design)

The Spin Selling Fieldbook : Practical Tools, Methods, Exercises and Resources

Marketing in Practice: 2007/08

Strategic Marketing in Practice: 05/06
