books by subject
Call Centre Management

One Night @ the Call Center

Pitching Ideas: Make People Fall in Love with your Ideas

Meeting Customer Needs (CMI Open Learning Programme)

Got Your Attention?: How to Create Intrigue and Connect with Anyone (UK PROFESSIONAL BUSINESS Management / Business)

The Secret Pilgrim: John le Carré (Penguin Modern Classics)

Critical Dispositions: Evidence and Expertise in Education

Successful Marketing in a week, 2nd edn (IAW)

Successful Large Account Management: How to Hold on to Your Most Important Customers and Turn Them into Long Term Assets

Get Clients Now!: A 28-Day Marketing Program for Professionals, Consultants, and Coaches

The Saatchi & Saatchi Story: How They Built the Largest Advertising Group in the World

CIM - 1 Marketing Fundamentals: Study Text

CIM - 2 Marketing Environment: Study Text

CIM Marketing Environment 2006: Paper 2: Practice and Revision Kit (CIM Marketing Environment: Practice and Revision Kit)

Marketing For Dummies, 5th Edition

The Complete Idiot's Guide to Online Auctions

Marketing Express: Marketing 04.01 (Express Exec)

Marketing (First Year Study Guides)

Value Pricing How To Price Products and Services

Everything for Sale: the Virtues and Limits of Markets

Brand Protection Online: A Practical Guide to Protection from Online Infringement

Talking to Strangers: The Adventures of a Life Insurance Salesman

Official Guide to Success (Panther Bks.)

Zara and her Sisters: The Story of the World’s Largest Clothing Retailer

Culting Of Brands, The

The Sponsorship Handbook: Essential Tools, Tips and Techniques for Sponsors and Sponsorship Seekers

Brilliant Selling: What the best salespeople know, do and say

The Little Drummer Girl: Now a BBC series

How to Market Books: The Essential Guide to Maximizing Profit and Exploiting All Channels to Market

The Goddess Guide
