books by subject
Call Centre Management

Focus: The Future of Your Company Depends On It

Herd: How to Change Mass Behaviour by Harnessing Our True Nature

Toll-Free Services: Complete Guide: A Complete Guide to Design, Implementation, and Management (Artech House Telecommunications Library)

Marketing Management: European Edition

Successful Digital Marketing in a Week: Brilliant Online Marketing In Seven Simple Steps (Teach Yourself)

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

The Best Seller! The New Psychology of Selling and Persuading People

Network Marketing For Dummies

Superbrands: An Insight into 50 of the World's Superbrands v. 1

Selling and Sales Management

Multi-level Marketing: A Practical Guide to Successful Network Selling

Research Handbook on Luxury Branding (Research Handbooks in Business and Management series)

Selling for Virgins: The Concept of meta-morphose International

More balls than most: Juggle your way to success with proven company shortcuts

Successful Marketing for the Small Business: The "Daily Telegraph" Guide

Winning Sales and Marketing Tactics

International Marketing

The Business of Brands

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

CustomerCentric Selling

Contagious: How to Build Word of Mouth in the Digital Age

Marketing (Teach Yourself)

Motivate to Win: Tested Techniques for Greater Achievement

Growth Hacker Marketing: A Primer on the Future of PR, Marketing and Advertising

Selling and Sales Management: Sixth edition

Marketing (Modular Texts In Business & Economics)

Key Customers: How to Manage Them Profitably (CIM Professional Development)

Marketing Sales and Customer Service
