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Call Centre Management

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Make That Call ! (Creating Success, 69)

By Maitland, Iain

Marketing Plan: A Practitioner's Guide

By John Westwood

The Seven Keys to Managing Strategic Accounts

By Sallie Sherman, Joseph Sperry, Samuel Reese

The Mind/Body Prescription

By John E Sarno

White Fang (Collins Classics)

By JACK LONDON

Maigret and the Killer: Inspector Maigret #70

By Georges Simenon, Shaun Whiteside

Instructor's Edition: International Edition

By Philip T. Kotler, Gary Armstrong

Tourism Marketing: A Collaborative Approach

By Alan Fyall, Brian Garrod

It's Not How Good You Are, It's How Good You Want to Be: The world's best-selling book by Paul Arden

By Paul Arden

Neonatology: Management, Procedures, On-Call Problems, Diseases, and Drugs, Fifth Edition

By Tricia Gomella

Marketing for Hospitality and Tourism, Global Edition

By Philip Kotler, John Bowen, James Makens, Seyhmus Baloglu

Strategic Marketing: A Practical Approach

By Karl Jan Alsem, Dick Wittink

Focus: The Future of Your Company Depends On It

By Al Ries

Selling With Integrity

By Morgen

Measuring the Success of Your Website: A Custom-Centric Approach to Website Management

By Hurol Inan

The Case for Creativity: Three Decades Evidence of the Link Between Imaginative Marketing and Commercial Success

By James Hurman

Guerrilla Trade Show Selling: New Unconventional Weapons and Tactics to Meet More People, Get More Leads, and Close More Sales

By Jay Conrad Levinson, Mark S. A. Smith, Orvel Ray Wilson

Managing a Sales Team: Techniques for Field Sales-managers

By Neil R. Sweeney

Hooked: How to Build Habit-Forming Products

By Nir Eyal

Omnichannel Retail: How to build winning stores in a digital world

By Mason, Tim, Knights, Miya

How to Master the Art of Selling

By Hopkins, Tom

Our Game: John le Carré (Penguin Modern Classics)

By Carré, John le

Zara and her Sisters: The Story of the World’s Largest Clothing Retailer

By Badia, E.

Successful Marketing in a week, 2nd edn (IAW)

By Davies, Barry, Eric

Successful Large Account Management: How to Hold on to Your Most Important Customers and Turn Them into Long Term Assets

By Miller Heiman

Get Clients Now!: A 28-Day Marketing Program for Professionals, Consultants, and Coaches

By Hayden, C.J.

Russia in the Nineteenth Century: Autocracy, Reform, and Social Change, 1814-1914 (New Russian History)

By Polunov, A. I. U., Owen, Thomas C., Zakharova, L. G.

Official Guide to Success (Panther Bks.)

By Hopkins, Tom

The Sponsorship Handbook: Essential Tools, Tips and Techniques for Sponsors and Sponsorship Seekers

By Fenton, WILLIAM, Collett, Pippa

Talking to Strangers: The Adventures of a Life Insurance Salesman

By Rosengard, Peter