books by subject
Call Centre Management
Marketing for Hospitality and Tourism, Global Edition
One to One Fieldbook: A Complete Toolkit for Implementing Tool Marketing
The Handbook of Professional Selling and Sales Negotiation
Sales Excellence Pocketbook: Sales Excellence Pocketbook
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
Customer Service: How to Achieve Total Customer Satisfaction
The Marketing Edge
The Kim Kardashian Principle
The Fun Factor: Games, Sales Contests and Activities that Make Work Fun and Get Results
The New Strategic Selling: The Unique Sales System Proven Successful by the World's Best Companies
The Big Book of Sales Games
How to sell with NLP: The Powerful Way to Guarantee Your Sales Success
International Marketing
Marketing Plan: A Practitioner's Guide
The Seven Keys to Managing Strategic Accounts
The Mind/Body Prescription
White Fang (Collins Classics)
Maigret and the Killer: Inspector Maigret #70
Instructor's Edition: International Edition
Tourism Marketing: A Collaborative Approach
It's Not How Good You Are, It's How Good You Want to Be: The world's best-selling book by Paul Arden
Neonatology: Management, Procedures, On-Call Problems, Diseases, and Drugs, Fifth Edition
One Night @ the Call Center
Make That Call ! (Creating Success, 69)
Handling Publicity the Right Way (Right Way S.)
Close the Deal: The Simple Effective Way to Closing Sales
This Changes Everything: Capitalism vs. the Climate
The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million
Meeting Customer Needs (CMI Open Learning Programme)
