books by subject
Product Management
International Marketing
New Techniques for Brand Management in the Healthcare Sector
What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage
Scoring Points: How Tesco Continues to Win Customer Loyalty
The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands
Marketing Communications: Frameworks, Theories and Applications
Quality: Total Customer Service
Museum Marketing
Management and Marketing of Services
Hotel and Food Service Marketing: A Managerial Approach
Marketing Hospitality
Managing Financial Services Marketing
Marketing Genius
Before The Brand: Creating The Unique DNA Of An Enduring Brand Identity
Show-Stopper!: The Breakneck Race to Create Windows NT and the Next Generation at Microsoft
The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million
Corporate Religion
Sales Management: International Edition
HBR's 10 Must Reads 2018: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “Customer Loyalty Is Overrated”) (HBR’s 10 Must Reads)
Surpetition
Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing
Key Account Management: Learning from supplier and customer perspectives (Cim Professional)
Cultural Strategy: Using Innovative Ideologies to Build Breakthrough Brands
The Product Manager's Handbook
Leading Product Development
WIKIBRANDS: Reinventing Your Company in a Customer-Driven Marketplace: Reinventing Your Company in a Customer-Driven Marketplace (BUSINESS BOOKS)
ISP Marketing Survival Guide: Proven Strategies and Secrets for Outmanoeuvring the Competition
Product Leadership: Creating and Launching Superior New Products
Leading Out Retail: A Creative Look at Bicycle Retail and What All Retailers Can Learn From It