By Fifield, Paul
By John F. Lawhon, Sherwood Harris
By Lancaster, Geoff, Massingham, Lester
By Haksever, Cengiz, Render, Barry, Russell, Roberta S., Murdick, Robert G.
By Davis, Edwin John
By Kotler, Philip T., Keller, Kevin Lane
By Stone, Merlin, Foss, Bryan
By Kristin L. Anderson, .
By Caan, James
By Thornton, Virden J.
By Upshaw, Lynn B.
By Reichheld, Frederick F., Cook, Scott
By Wilmshurst, John, John Wilmshurst
By Taylor, David
By Doyle, Peter
By Hutt, Michael D., Speh, Thomas W.
By Pine Ii, B. Joseph
By Drummond, Graeme, Ensor, John, Ashford, Ruth
By Baumgartner, Thomas
By Neumeier, Marty
By Jordan, Jason, Vazzana, Michelle
By Review, Harvard Business, Cialdini, Robert B., Morgan, Nick, Tannen, Deborah
By Oliver, .
By Review, Harvard Business, Katzenbach, Jon R., Eisenhardt, Kathleen M., Gratton, Lynda
By Riezebos, Rik
By Juran
By Palmer, Adrian James, Professor Adrian, Worthington, Ian
By Newby, Chris
By Gummesson, Evert
By McDonald, Malcolm