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Product Management

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Show-Stopper!: The Breakneck Race to Create Windows NT and the Next Generation at Microsoft

By Zachary, G. Pascal

Before The Brand: Creating The Unique DNA Of An Enduring Brand Identity

Marketing Genius

By Peter Fisk

Managing Financial Services Marketing

By Marsh, John

Marketing Hospitality

By Cathy H. C. Hsu, Tom Powers

Hotel and Food Service Marketing: A Managerial Approach

By Francis Buttle

Management and Marketing of Services

By Mudie, Peter, Cottam, Angela

Museum Marketing

By Ruth Rentschler, Anne-Marie Hede

Quality: Total Customer Service

By Lynda King Taylor

Marketing Communications: Frameworks, Theories and Applications

By Chris Fill

The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands

By Jean-Noel Kapferer, Vincent Bastien

Scoring Points: How Tesco Continues to Win Customer Loyalty

By Terry Hunt

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

By David Freemantle

New Techniques for Brand Management in the Healthcare Sector

By Ana Pinto Borges, Paula Rodrigues

International Marketing

By Stanley Paliwoda, Michael Thomas

How to sell with NLP: The Powerful Way to Guarantee Your Sales Success

By Pat Hutchinson

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

By Matthew Dixon, Brent Adamson, Pat Spenner, Nick Toman

Marketing High Technology Services

By Sowter, Colin

Sales Letters that Sell

By Laura Brill

Foot on the Management Ladder

By Robert Vicar

Blue Ocean Strategy: How To Create Uncontested Market Space And Make The Competition Irrelevant

By W. Chan Kim, Renée Mauborgne, Renee A. Mauborgne

Product Innovation and Development

By Anthony Edward Berridge

Content - The Atomic Particle of Marketing: The Definitive Guide to Content Marketing Strategy

By Rebecca Lieb, Jaimy Szymanski

Raving Fans : A Revolutionary Approach to Customer Service

By Blanchard, Kenneth, Bowles, Sheldon

Advertising Promotion and Other Aspects of Integrated Marketing Communications

By Terence A. Shimp

Driving Brand Value: Using Integrated Marketing to Manage Profitable Stakeholder Relationships

By Tom Duncan, Sandra E. Moriarty

Market Research in Practice: An Introduction to Gaining Greater Market Insight

By Paul Hague

Marketing Communications: Offline and Online Integration, Engagement and Analytics

By Ze Zook, PR Smith

Marketing and the Bottom Line: Marketing and the Bottom Line

By Tim. Ambler

Marketing Finance

By Keith Ward